Terms and Conditions
Throughout these terms and conditions, the terms “we”, “us” and “our” refers to Justine Lillie Helena Bartolo, sole proprietor of this website branded as “Lillie Helena” and holder of VAT number MT 23122111 and shop address at The Arches, Triq I-Gherien, Bahar ic-Caghaq, Naxxar NRX 5300 Malta, Europe. Throughout these terms and conditions, the term “this site”, refers to this website. By using this site via Mobile Application (Mobile App) or via a Web Browser (Internet Browser) you agree to these terms. If you do not agree to these terms, do not use this site.
General Terms
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website or designs and products displayed here or purchased from here. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Online Store Terms
You may not use our website for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Order Cancellation
Our cancellation policy applies if a cardholder makes a purchase payable by credit card or debit card and requests order cancellation within 48 hours however, if our services would have already been initiated the cancellation cancellation will anyhow not be possible. In a situation where cancellation is possible we will refund you by means of store credit applicable through the use of a coupon code generated specifically for you. We only accept cancellation requests via email, and these must be made by replying to the original order info email sent to you via our website. When applicable, the coupon code with the store credit will be sent to you by return reply.
Refunds
In the event that we decide to terminate a service due to an unforeseen event on our end a refund will be provided. When applicable, refunds are processed within 30 days from a written request by means of store credit (coupon code). Store credit (coupon code) may then be used to re-purchase the service or product at a later date. To make a refund request you need to reply to our initial order info email, in other words the original email sent to you when you placed the order.
Prohibited Use
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Governing Law
These Terms of Service and any separate agreements we provide you shall be governed by and construed in accordance with the laws of Malta, Europe.
Changes to these Terms
We reserves the right to modify or amend these terms at any time by posting the amended terms here. All amended terms take effect upon posting. Each time you use this site, the current version of our Terms and Conditions will govern your use. Accordingly, when you use this site, you should review the latest version.
Contact Information
We welcome your comments regarding these Terms of Use. If you believe that we have not adhered to these Terms, please contact us via the contact email available on this website. We will use commercially reasonable efforts to promptly determine and remedy the problem.